Account Coordinator                              

July ‘19 - Present Irvine, CA

Customer Service: Answer incoming phone calls, client e-mails responding to inquiries, notifying clients of inventory discrepancies, Investigating claims of mis- ships, File claims with UPS (lost product), create UPS call tags, offer client support with FTP order errors, coordinate and execute client’s request to expedite orders, update warehouse management software per clients request, Support the warehouse when necessary.

Back Office Service

1) Data Entry and ERP management: Input of client’s customer’s information (address, contacts, routing, etc) Input of product style information (style #’s, descriptions, colors, codes, sizes, etc.) Input of sales orders

2) Order Batching: Prioritization of orders based on cancel date and other factors. Proper batching of orders in sequence so that orders are picked and packed time sensitively to start ship/cancel dates. Re-allocation of orders if orders do not pick and require quantity revision.

3) Financial Securing: financially securing customer’s payment method prior to batch status. For credit card payments, pre-authorization of funds prior to pick with charge followed up upon confirmation of fulfillment with shipping charges for COD orders, communication of COD to shipping provider for proper delivery. For terms orders, allocation of terms upon order placement. For factored orders, communication with factor to insure order is approved.

4) Collections: Manage and maintain timely collections for terms, COD, credit card or factor that adhere to client’s specifications.

5) Oversee Inventory Management: Work with inventory systems and reconcile annual physical inventories so that inventory management software is accurate and up to date. Coordinate with returns so that reverse logistics are accounted for and properly reflected in acting inventory. Adjust shortages properly and address with clients.

6) Client Customer Relations: - If requested, communicate directly with clients’ customers or the retailers to give updates or provide any necessary information to the fulfillment/shipping process.

Technical Designer / Assistant Designer / Stylist

April ‘19 - Present (Freelance) / Long Beach, CA

June ‘12 - July ‘16 / Costa Mesa, CA

• Approved fit and construction of garments within the development and production timelines

• Attended monthly calendar meetings to recap on monthly selling reports and team updates

• Collaborated and followed with the department’s Sample Coordinator on sample receipts and scheduling of fittings

• Collaborated with designers and merchants to determine fit and aesthetic details

• Communicated design details and constructions via technical specs and flats

• Conducted weekly production fittings

• Approved fits, pre-production and top of production standards

• Made appropriate recommendations in collaboration with cross-functional teams on matters pertaining to specs, pattern, construction methods and techniques to improve fit, balance, and overall quality of the garment.

• Issued standard grade rules in preparation for bulk production

• Managed updating of fit sample measurements and grading changes in tech packs

• Translated Designers' sketches into digital, life-size technical sketches and spec packages

• Developed storyboards for client presentations

• Attended best seller and sales meetings

• Developed technical specifications to factories

• Created original design prints and artwork placement

• Recolored fabrication and created repeats for prints

• Prepared line sheets, CAD illustration for design team

Production Manager / Design Assistant                               

July ‘15 - May ‘19 Los Angeles, CA

Promoted to current title 6 months after being hired as production coordinator

• Convert all sketches to CAD documents while maintaining organized files

• Issue Style numbers before passing off new design to manufacture

• Issue comments for fit and construction of garments within the development and production process 

• Issue sample collection purchase orders

• Manage sample collection to completion before pass off to sales team for distribution

• Acquire costing, negotiate and present appropriate wholesale/retail that maximize margins

• Made appropriate recommendations in collaboration with cross-functional teams on matters pertaining to specs, pattern, construction methods and techniques to improve fit, balance, and overall quality of the garment.

• Issued standard grade rules in preparation for bulk production

• Maintain daily tech pack reports as well as new developments

• Manage fit sample measurements and grading changes in tech packs

• Create/upload “Style Set-up” for the Full Circle system  

• Create line sheets adding the colors or scanned fabric swatch offered in the delivery date

• Issued production fabric orders 

• Coordinate/manage fabric delivery dates 

• Submit projections to manufacturing teams for both brands (Frank & Eileen and Tee Lab)

• Issue production P.O.’s per collection and replenishing re-orders across all brands

• Provided manufacturing teams with Style + Color Standards per collection

• Coordinate weekly production meetings with manufacturing teams to discuss any production delays, concerns and issues that have come up during production

Contract Technical Designer                               

February ‘19 - April ‘19 Long Beach, CA

• Develop new tech packs for existing core military grade gloves and mens active jackets

• Create detailed computer sketches for each design

• Provide grade rule

Contracted Fashion Designer

October ‘15 - July ’16

City of Commerce, CA

• Submitted design concepts to buyers to choose which designs they wanted to see made into a sample

• Converted all sketches to CAD documents.

• Created original garments or design garments that follow well established fashion trends.

• Communicated design details and constructions via technical specs and flats

• Sketched rough and detailed drawings of apparel

• Modified designs to achieve desired design

• Reviewed sample garments on/off models and form fitting

• Arranged sample garments at sales meetings with (Lulu’s, Wet Seal and Charlotte Russe)

Contract CAD Designer

December ‘16

Los Angeles, CA

• Prepared line sheets, CAD illustration for design team in Illustrator and InDesign